Terms & Policies

 
 

PRIVATE TRAINING, DAY TRAINING, PUPPY PLAYSCHOOL

  • Not eligible for refunds.

  • 72 hours notice must be provided by the client for services to be eligible for reschedule. If this notice is not provided the session credits are forfeit.

  • All credits must be used within six months of they will be forfeit.

  • Please inform your trainer as soon as possible if you suspect any illness.

  • Noble Woof Dog Training LLC reserves the right to cancel or reschedule services at any time, without notice, though this is unlikely to happen.

GROUP CLASSES & PUPPY SOCIALS are not eligible for refunds. Also, due to the nature of this service we do not offer make-up classes.

Everyone is required to attend the first class of every series. Failure to attend the first class without making prior arrangements means forfeiting your spot in all remaining sessions.

CREDITS:

Credits for any purchased services must be used within six months of the date of purchase or they expire. This is true for all services. If appointments are not used within six months all appointments will be forfeited.

When appropriate, credits may be transferred to a different service than originally purchased.

LATE FEES FOR DAY TRAINING & PUPPY PLAYSCHOOL:

  • A $25 fee will be charged for drop-offs/pick-ups 15+ minutes late.

  • Please let us know if you will be late so we can prepare accordingly. Call or text ‪971.246.7754‬

 
 

VACCINATION AND HEALTH REQUIREMENTS:

Dogs 20 weeks and younger

  • Required to have at least one set of Distemper, Pravo vaccines (DHPP or DAPP) and deworming, preferably administered by a vet, at least 7 days prior to attending any services.

  • Up to date on monthly internal flea/tick, and internal parasite/heart-worm treatment.

  • We recommend a fecal at 16 weeks of age

  • Please do NOT take your puppy to dog parks or non-puppy-specific daycares if attending Puppy Socials or Playschool

  • We recommend waiting at least five to seven days after bringing your puppy home before attending socials or Playschool

Please send vaccination records to info@noblewoof.com unless you’ve uploaded them in our scheduling software.

Dogs 20 weeks and older

For all Noble Woof services dogs are required to be up to date on the following vaccinations: 

  • Distemper, Pravor vaccines (DHPP or DAPP). 

  • Required to have their Rabies vaccine by 6 months of age, and remain up to date per Oregon State Law. 

Please send vaccination records to info@noblewoof.com unless you’ve uploaded them in our scheduling software.

SPAY NEUTER REQUIREMENTS:

Dogs do not need to be spayed or neutered for group classes, private training, playschool or day training services, but must follow the guidelines listed below.

  • Group classes: In season females attending group class need to wear a diaper. 

  • Day Training: 

    • Females in season might be allowed to attend day training on a case by case basis with direct approval from our leadership team and your trainer. 

    • Their ability to attend is dependent on their temperament, and the temperament of any intact males that we may have in the program at that time. 

    • They may attend only if they can be completely isolated in a separate, enclosed room with a physical barrier and closed door, and only if they show no signs of stress during such separation. 

    • If you think your female may be entering heat but are unsure, please contact your veterinarian for support in understanding how to identify a female in heat. Please also notify your trainer. 

SYMPTOMS OF ILLNESS

Dogs experiencing diarrhea, showing symptoms of infectious diseases such as Canine influenza, Bordetella, and Giardia are not permitted to attend any services at the Noble Woof Canine Education Center.

Giardia Policy:

If your dog tests positive for Giardia they must be treated with a 5 day course of Fenbendazole. If following that treatment their stools are normal they may return to class as long as they have an anal bath before entering the facility.

If following the 5 day course of Fenbendazole, your puppy still tests positive, note that a positive test does not mean they have an active infection. As such, even if they are testing positive, but their stools are normal they may return to class as long as they have an anal bath before entering the facility.

Bordetella and Canine Influenza:

For Bordetella and canine influenza your dog may return as soon as symptoms have completely subsided.

Warts/Papillomas:

Do not bring your dog or puppy to any classes, socials, playschool or day training services if they have warts around their mouth or eyes. You may continue with private training.

Tapeworm Diagnosis:

If your dog tests positive for Tapeworm they must be treated with a 5 day course of praziquantel (or other treatment your veterinarian recommends). If following that treatment their stools are completely normal they may return to class as long as they have an anal bath before entering the facility.

MOST important is that your dog is up to date on and currently taking internal, monthly flea, tick and parasite prevention medications as tapeworms will only be infectious to other dogs if they have the flea to complete their life cycle. 

Contact us at info@noblewoof.com for guidance on any other diagnosis or illness concerns