Terms & Policies

 

CANCELLATION POLICY

PRIVATE TRAINING, DAY TRAINING, PUPPY PLAYSCHOOL

  • Not eligible for refunds.

  • 72 hours notice must be provided by the client for services to be eligible for reschedule. If this notice is not provided the session credits are forfeit.

  • All credits must be used within six months of they will be forfeit.

  • Please inform your trainer as soon as possible if you suspect any illness.

  • Noble Woof Dog Training LLC reserves the right to cancel or reschedule services at any time, without notice, though this is unlikely to happen.

GROUP CLASSES & PUPPY SOCIALS are not eligible for refunds. Also, due to the nature of this service we do not offer make-up classes.

Everyone is required to attend the first class of every series. Failure to attend the first class without making prior arrangements means forfeiting your spot in all remaining sessions.

CREDITS:

Credits for any purchased services must be used within six months of the date of purchase or they expire. This is true for all services. If appointments are not used within six months all appointments will be forfeited.

When appropriate, credits may be transferred to a different service than originally purchased.

LATE FEES FOR DAY TRAINING & PUPPY PLAYSCHOOL:

  • A $25 fee will be charged for drop-offs/pick-ups 15+ minutes late.

  • Please let us know if you will be late so we can prepare accordingly. Call or text ‪971.246.7754‬

VACCINATION AND HEALTH REQUIREMENTS:

For all Noble Woof services dogs are required to be up to date on the following vaccinations: Distemper, Parvo, and Rabies. Puppies are required to have at least 2 rounds of DAPP and Rabies at 6 months of age, per Oregon State Law. Dogs do not need to be spayed or neutered for Day Training services but cannot be in season. Your dog must also be up to date on monthly internal flea/tick, and internal parasite/heart-worm treatment. Please send vaccination records to info@noblewoof.com.

ENSURING SAFETY FOR ALL

Dogs experiencing diarrhea, showing symptoms of, or testing positive (even if asymptomatic) for infectious diseases such as Canine influenza, Bordetella, and Giardia are not permitted to attend any services at the Noble Woof Canine Education Center.

For Giardia, a negative stool screening by your veterinarian seven days after the incident is required to return to services at the Canine Education Center. Alternatively, if treated for Giardia, (completing the 5 day course of Fenbendazole), their stools are normal and no Giardia cysts were seen on a fecal exam they may return to class as long as they have an anal bath before entering the facility.

For Bordetella and canine influenza your dog may return as soon as symptoms have completely subsided.